IDaaS South America experiencing connection issues

Incident Report for Entrust IDaaS Status Page

Resolved

This incident has been resolved.

Posted Dec 04, 2025 - 02:34 UTC

Update

We are continuing to investigate this issue.

Posted Dec 04, 2025 - 02:14 UTC

Investigating

We are currently investigating this issue.

Posted Dec 04, 2025 - 01:15 UTC

This incident affected: IDaaS/IIDaaS - Brazil (*.br.trustedauth.com) (Administration, Single Sign On, MFA, APIs, Gateway Services, Certificate Services, SMS OTP Delivery (3rd party)).