All Systems Operational

IDaaS/IIDaaS - United States (*.us.trustedauth.com) Operational
US - api-directory-sync (Directory Synchronization requests from the ESG) Operational
US - api-mobile (Communication with the Entrust Identity mobile app) Operational
US - api-password (Directory password service – supports password authentication requests) Operational
US - api-radius (RADIUS authentication requests sent from ESG) Operational
US - api-saml-oidc (SAML and OIDC requests from SAML/OIDC service providers) Operational
US - api-web-management (Administration & UI requests) Operational
US - SSL (Client authenticated SSL requests) Operational
US - 3rd Party SMS OTP Delivery Operational
IDaaS/IIDaaS - Germany (*.de.trustedauth.com) Operational
Germany - api-directory-sync (Directory Synchronization requests from the ESG) Operational
Germany - api-mobile (Communication with the Entrust Identity mobile app) Operational
Germany - api-password (Directory password service – supports password authentication requests) Operational
Germany - api-radius (RADIUS authentication requests sent from ESG) Operational
Germany - api-saml-oidc (SAML and OIDC requests from SAML/OIDC service providers) Operational
Germany - api-web-management (Administration & UI requests) Operational
Germany - SSL (Client authenticated SSL requests) Operational
Germany - 3rd Party SMS OTP Delivery Operational
IDaaS/IIDaaS - Brazil (*.br.trustedauth.com) Operational
Brazil - api-directory-sync (Directory Synchronization requests from the ESG) Operational
Brazil - api-mobile (Communication with the Entrust Identity mobile app) Operational
Brazil - api-password (Directory password service – supports password authentication requests) Operational
Brazil - api-radius (RADIUS authentication requests sent from ESG) Operational
Brazil - api-saml-oidc (SAML and OIDC requests from SAML/OIDC service providers) Operational
Brazil - api-web-management (Administration & UI requests) Operational
Brazil - SSL (Client authenticated SSL requests) Operational
Brazil - 3rd Party SMS OTP Delivery Operational
IDaaS/IIDaaS - Ireland (*.ie.trustedauth.com) Operational
Ireland - api-directory-sync (Directory Synchronization requests from the ESG) Operational
Ireland - api-mobile (Communication with the Entrust Identity mobile app) Operational
Ireland - api-password (Directory password service – supports password authentication requests) Operational
Ireland - api-radius (RADIUS authentication requests sent from ESG) Operational
Ireland - api-saml-oidc (SAML and OIDC requests from SAML/OIDC service providers) Operational
Ireland - api-web-management (Administration & UI requests) Operational
Ireland - SSL (Client authenticated SSL requests) Operational
Ireland - 3rd Party SMS OTP Delivery Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Nov 10, 2026

No incidents reported today.

Nov 9, 2026

No incidents reported.

Nov 8, 2026

No incidents reported.

Nov 7, 2026

No incidents reported.

Nov 6, 2026

No incidents reported.

Nov 5, 2026

No incidents reported.

Nov 4, 2026

No incidents reported.

Nov 3, 2026

No incidents reported.

Nov 2, 2026

Completed - The scheduled maintenance has been completed.
Nov 2, 20:10 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 2, 19:40 UTC
Scheduled - We will be undergoing scheduled maintenance during this time.
Nov 2, 19:38 UTC

Nov 1, 2026

No incidents reported.

Oct 31, 2026

No incidents reported.

Oct 30, 2026

No incidents reported.

Oct 29, 2026

No incidents reported.

Oct 28, 2026

No incidents reported.

Oct 27, 2026

No incidents reported.