All Systems Operational

IDaaS/IIDaaS - United States (*.us.trustedauth.com) Operational
90 days ago
100.0 % uptime
Today
US - api-directory-sync (Directory Synchronization requests from the ESG) Operational
90 days ago
100.0 % uptime
Today
US - api-mobile (Communication with the Entrust Identity mobile app) Operational
90 days ago
100.0 % uptime
Today
US - api-password (Directory password service – supports password authentication requests) Operational
90 days ago
100.0 % uptime
Today
US - api-radius (RADIUS authentication requests sent from ESG) Operational
90 days ago
100.0 % uptime
Today
US - api-saml-oidc (SAML and OIDC requests from SAML/OIDC service providers) Operational
90 days ago
100.0 % uptime
Today
US - api-web-management (Administration & UI requests) Operational
90 days ago
100.0 % uptime
Today
US - SSL (Client authenticated SSL requests) Operational
90 days ago
100.0 % uptime
Today
US - 3rd Party SMS OTP Delivery Operational
90 days ago
100.0 % uptime
Today
IDaaS/IIDaaS - Germany (*.de.trustedauth.com) Operational
90 days ago
99.93 % uptime
Today
Germany - api-directory-sync (Directory Synchronization requests from the ESG) Operational
90 days ago
99.92 % uptime
Today
Germany - api-mobile (Communication with the Entrust Identity mobile app) Operational
90 days ago
99.92 % uptime
Today
Germany - api-password (Directory password service – supports password authentication requests) Operational
90 days ago
99.92 % uptime
Today
Germany - api-radius (RADIUS authentication requests sent from ESG) Operational
90 days ago
99.92 % uptime
Today
Germany - api-saml-oidc (SAML and OIDC requests from SAML/OIDC service providers) Operational
90 days ago
99.92 % uptime
Today
Germany - api-web-management (Administration & UI requests) Operational
90 days ago
99.92 % uptime
Today
Germany - SSL (Client authenticated SSL requests) Operational
90 days ago
99.92 % uptime
Today
Germany - 3rd Party SMS OTP Delivery Operational
90 days ago
100.0 % uptime
Today
IDaaS/IIDaaS - Brazil (*.br.trustedauth.com) Operational
90 days ago
100.0 % uptime
Today
Brazil - api-directory-sync (Directory Synchronization requests from the ESG) Operational
90 days ago
100.0 % uptime
Today
Brazil - api-mobile (Communication with the Entrust Identity mobile app) Operational
90 days ago
100.0 % uptime
Today
Brazil - api-password (Directory password service – supports password authentication requests) Operational
90 days ago
100.0 % uptime
Today
Brazil - api-radius (RADIUS authentication requests sent from ESG) Operational
90 days ago
100.0 % uptime
Today
Brazil - api-saml-oidc (SAML and OIDC requests from SAML/OIDC service providers) Operational
90 days ago
100.0 % uptime
Today
Brazil - api-web-management (Administration & UI requests) Operational
90 days ago
100.0 % uptime
Today
Brazil - SSL (Client authenticated SSL requests) Operational
90 days ago
100.0 % uptime
Today
Brazil - 3rd Party SMS OTP Delivery Operational
90 days ago
100.0 % uptime
Today
IDaaS/IIDaaS - Ireland (*.ie.trustedauth.com) Operational
90 days ago
100.0 % uptime
Today
Ireland - api-directory-sync (Directory Synchronization requests from the ESG) Operational
90 days ago
100.0 % uptime
Today
Ireland - api-mobile (Communication with the Entrust Identity mobile app) Operational
90 days ago
100.0 % uptime
Today
Ireland - api-password (Directory password service – supports password authentication requests) Operational
90 days ago
100.0 % uptime
Today
Ireland - api-radius (RADIUS authentication requests sent from ESG) Operational
90 days ago
100.0 % uptime
Today
Ireland - api-saml-oidc (SAML and OIDC requests from SAML/OIDC service providers) Operational
90 days ago
100.0 % uptime
Today
Ireland - api-web-management (Administration & UI requests) Operational
90 days ago
100.0 % uptime
Today
Ireland - SSL (Client authenticated SSL requests) Operational
90 days ago
100.0 % uptime
Today
Ireland - 3rd Party SMS OTP Delivery Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Scheduled Maintenance

IDaaS/IIDaaS Patch Release 5.46 for the South America Region May 12, 2026 10:00-18:00 UTC

We will be undergoing scheduled maintenance during this time.
Posted on May 07, 2026 - 19:49 UTC

IDaaS/IIDaaS Patch Release 5.46 for the Ireland Region May 12, 2026 15:00-23:00 UTC

We will be undergoing scheduled maintenance during this time.
Posted on May 07, 2026 - 19:50 UTC

IDaaS/IIDaaS Patch Release 5.46 for the United States Region May 12, 2026 21:00 - May 13, 2026 05:00 UTC

We will be undergoing scheduled maintenance during this time.
Posted on May 07, 2026 - 19:51 UTC
May 11, 2026

No incidents reported today.

May 10, 2026

No incidents reported.

May 9, 2026

No incidents reported.

May 8, 2026
Resolved - IDaaS Germany has been rolled back to 5.45
May 8, 11:08 UTC
Update - We are continuing to investigate this issue.
May 8, 11:07 UTC
Investigating - We are currently investigating this issue.
May 8, 06:00 UTC
May 7, 2026
Completed - The scheduled maintenance has been completed.
May 7, 19:52 UTC
Update - We will be undergoing scheduled maintenance during this time.
May 7, 15:37 UTC
Scheduled - We will be undergoing scheduled maintenance during this time.
May 4, 14:20 UTC
Completed - The scheduled maintenance has been completed.
May 7, 19:47 UTC
Scheduled - We will be undergoing scheduled maintenance during this time.
May 7, 19:47 UTC
Completed - The scheduled maintenance has been completed.
May 7, 15:34 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 7, 10:00 UTC
Scheduled - We will be undergoing scheduled maintenance during this time.
May 4, 14:17 UTC
Completed - The scheduled maintenance has been completed.
May 7, 15:33 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 7, 15:00 UTC
Scheduled - We will be undergoing scheduled maintenance during this time.
May 4, 14:18 UTC
May 6, 2026

No incidents reported.

May 5, 2026
Completed - The scheduled maintenance has been completed.
May 5, 18:46 UTC
Update - Release has been aborted - maintenance rolled back
May 5, 18:46 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 5, 15:00 UTC
Scheduled - We will be undergoing scheduled maintenance during this time.
May 1, 19:58 UTC
May 4, 2026

No incidents reported.

May 3, 2026

No incidents reported.

May 2, 2026

No incidents reported.

May 1, 2026

No incidents reported.

Apr 30, 2026

No incidents reported.

Apr 29, 2026

No incidents reported.

Apr 28, 2026

No incidents reported.

Apr 27, 2026

No incidents reported.